It is important to check your entire order upon receipt.
Call us immediately if you have any questions.
Please make a copy of your invoice and return it with your payment.
Return information
To Ensure Proper Credit for Returns
- Please read return information below
- Please include a copy of the invoice with the return
- Please ship via a traceable method to our address listed in the bottom left corner of our home page
*Please note that CD & DVD products are not returnable*
*All online products that are non-returnable are specified in the description of the product*
Return Information for Dated Materials
(This includes all dated curriculum, season specific material, and The Ministers Annual Manual)
To receive Full Credit (minus the shipping charges), please return dated products to us in resalable condition within 60 days of the invoice date. Materials received after 60 days will not receive a credit.
Childrens Worship Bulletins and Bible Beginner Activity Bulletins are not returnable.
If you wish to change or cancel your standing order to the Childrens Worship Bulletins or Bible Beginner Activity Bulletins, please notify us by the following dates:
January through April shipment-Change or Cancel by October 15
May through August shipment-Change or Cancel by February 15
September through December shipment-Change or Cancel by June 15
Return Instructions for all other materials
To receive credit, items should be returned complete and in resalable condition.
Please follow the return instructions at the top of this page.
Credit terms are as follows:
*0-90 days from invoice date = Full credit (product only)
*91-120 days from invoice date = ½ credit (product only)
*Over 120 days from the invoice date = No credit given
Please call us at 1-800-328-0200 if you have any questions about returns.