Return Policy

It is important to check your entire order upon receipt.

Call us immediately if you have any questions.

Please make a copy of your invoice and return it with your payment.

Return Information

*Please note that CD and DVD products may not be returned. 

Dated Material

All dated and season-specific material must be returned within 30 days from the start date of the material.

Non-dated Material

To receive credit (less shipping charges), please return product within 60 days from the invoice date. Returned material must be complete and in resalable condition.

To Ensure Proper Credit for Returns

Please read return information

Please include a copy of the invoice with the return

Please ship via a traceable method to our address listed on this page 

Children’s Bulletins*and Bible Beginner Bulletins* may not be returned.

If you wish to change the quantity or cancel your standing order to

Children’s Bulletins or Bible Beginner Bulletins,

Please notify us by the following dates:

January through April shipment – Change or cancel by October 15

May through August – Change or cancel by February 15

September through December –Change or cancel by June 15

Bulletins of each age level are available in quantities of 15, 25, and 25 increments thereafter.Note: If your weekly quantity of Children’s Bulletins is over 150, your order will ship in multiple boxes. Your total quantity per Sunday will be divided between the multiple boxes.

*Includes FREE access to the online Children’s Sermon Index. Your activation code for each issue is on page 2 of The Children’s Sermon Series booklet. Visit and click on “Online Subscriptions.”

Please call us at 1-800-328-0200 if you have any questions about returns.